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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tam BK

June 17, 2025

5  out of  5
rating by Tam BK
"You guys provided excellent service to me .I recommend you guys to all."
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Keante Montgomery

June 1, 2025

5  out of  5
rating by Keante Montgomery
"I cannot say enough great things about my State Farm agent, James Mensah. From the very first interaction, James has gone above and beyond to provide top-tier service and support. Insurance can often feel overwhelming, but James made the entire process smooth, clear, and stress-free. He took the time to really listen to my needs and carefully explained all of my options, helping me choose the coverage that was right for me—not just the most expensive one. He’s incredibly knowledgeable and patient, answering every question thoroughly and in a way that made sense. When I needed to make a change to my policy, James handled it quickly and efficiently, with a kind and professional attitude that truly stood out. It's rare to find someone who genuinely cares about their clients and takes pride in what they do, but that’s exactly who James is. If you’re looking for an agent who’s reliable, responsive, and truly has your best interests at heart, I highly recommend James Mensah. Working with him has been a five-star experience from start to finish!"
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Nancy Bunyenyezi

May 31, 2025

5  out of  5
rating by Nancy Bunyenyezi
"James Mensah State Farm Insurance agency is the best agency in Maryland I have been with him since 2014. He is the most reliable and professional insurance agent. If you need anything related to protecting your family He is the guy."
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Julie Derby

May 19, 2025

5  out of  5
rating by Julie Derby
"James and his team are warm and friendly and provide excellent and prompt customer service. I would highly recommend them to friends, family and colleagues"
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Ana Canales

May 5, 2025

5  out of  5
rating by Ana Canales
"Muy excelente servicio cuando voy a la oficina de James. Siempre me atiende bien se lo agradezco mucho por todo lo que ellos hacen por mi"
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Nesvin Herrera

April 9, 2025

5  out of  5
rating by Nesvin Herrera
"Muy buen servicio al cliente siempre amables"
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Geo Garagedoor

March 27, 2025

1  out of  5
rating by Geo Garagedoor
"Never pick up phone calls"
We responded:
"Thank you for taking the time to leave us a review. We apologize for any frustration or inconvenience you’ve experienced on your insurance journey. Your feedback is important to us, and we would appreciate the chance to work with you to resolve the issue. Please contact us at your earliest convenience."
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Daymer Oliva

March 26, 2025

5  out of  5
rating by Daymer Oliva
"Friendly customer service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rosy Hernandez

March 14, 2025

5  out of  5
rating by Rosy Hernandez
"Las personas que trabajan en esta Oficina de James son tan amables tienen mucha paciencia y cuando uno no entiende algo explican muy bien yo me siento bien cuando llamo para aser mis pagos de aseguranza no son para nada repugnantes como en otras oficinas"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jordan Jones

January 22, 2025

5  out of  5
rating by Jordan Jones
"I called regarding my automatic payments- Aleydy was so helpful and assisted me with changing the payment methods."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kym Elder

January 13, 2025

5  out of  5
rating by Kym Elder
"I contacted the office to inquire about a billing issue and “Alady” (sp) was especially patience and helpful to ensure my inquiry was addressed and resolved. In addition, I inquired about some changes to my policy and once again, “Alady” was helpful —explaining options available and not just saving me money but ensuring I maintained the coverage I continued to expect from StateFarm. I personally would like to ensure she is acknowledged for her professionalism and patience! Thank you, Kym Elder (a policy holder for both home, auto and life insurance since 2002!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Njike djonga

December 30, 2024

5  out of  5
rating by Njike djonga
"I had a Good experience..."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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CAMARA Kara

November 21, 2024

5  out of  5
rating by CAMARA Kara
"James and his team are to recommend to anyone looking for honest insurers that will guide and provide affordable insurance as well as all savings. Just visit for yourself. Thanks to James and his amazing staff for everything they do."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sarah Suku

November 19, 2024

5  out of  5
rating by Sarah Suku
"Omg, Mr. Mensah and his team are the best. The customer services is excellent. They way they help you, and talk to you is wonderful. Thanks for everything."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Natou Barry

November 16, 2024

5  out of  5
rating by Natou Barry
"They are very helpful and have amazing customer service! I would recommend James to all my family and friends!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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DaNaya W.

October 2, 2024

5  out of  5
rating by DaNaya W.
""The service is consistently dependable, always accessible to address my concerns. They go above and beyond to explain and educate me about insurance policies, ensuring I have a clear and accurate understanding. This allows me to make well-informed decisions with confidence.""
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ECE Empower Rescue Experts

October 2, 2024

5  out of  5
rating by ECE Empower Rescue Experts
"The service is consistently reliable, always available to assist with any questions. They take the time to thoroughly explain and teach me about insurance, ensuring that I fully understand the process and options available to make informed decisions"
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Lourdes Bueso

October 1, 2024

5  out of  5
rating by Lourdes Bueso
"Gracias por su ayuda les agradesco mucho"
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Kathelyn Mejia

September 30, 2024

5  out of  5
rating by Kathelyn Mejia
"Katherine and Aleydy were very friendly and gave us quick and great service! Would definitely recommend and come again"
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Brenda Medrano

September 30, 2024

5  out of  5
rating by Brenda Medrano
"James was very helpful with guiding me to a great plan that I wasn’t getting anywhere else. I appreciate all his patience and support, he is someone I am highly recommending."
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Jose Romero

September 30, 2024

5  out of  5
rating by Jose Romero
"Aaliyah, provided excellent customer service and she Is a great asset to State Farm."
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Ernesto Romero

September 30, 2024

5  out of  5
rating by Ernesto Romero
"Great office! Aaliyah had a warm welcome and super helpful."
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Eliza Nyema

September 27, 2024

5  out of  5
rating by Eliza Nyema
"Katherine h Serrato was very helpful I’m well satisfied with the service 🎉🫶🏾 thank you so much 😊"
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Jesus Hernandez

August 22, 2024

5  out of  5
rating by Jesus Hernandez
"Muy excelente servicio con el staff de state farm especialmente con Aleydy me ayudo resolver todas mis preguntas. Me siento muy feliz por la ayuda aportado gracis a mi agente James y los demas staff en la oficina"
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Francisco Reyes

August 14, 2024

5  out of  5
rating by Francisco Reyes
"James and his staff are amazing especially the office representative Aleydy she was friendly and kind and helped me with my problems and got them resolved. I am very satisfied with State Farm services"